Support

Help when you need it

Customer Support

Get help quickly

Harris Arc Health’s support team is here to help resolve issues and keep your systems running smoothly.

Customers can submit support tickets, track updates, and access the knowledge base through the Customer Support Portal.

Phone support:


877.823.7263

Business hours:


Monday to Friday, 8:00 a.m. – 8:00 p.m. ET


(excluding holidays)

24/7 on-call support is available for critical, time-sensitive issues.

Guides & Documentation

Helpful resources at your fingertips

Explore step-by-step guides and documentation designed to support daily use and troubleshooting.